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Buckinghamshire County Council representatives to take to the streets during National Customer Service Week

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On Thursday 4th October 2018 representatives from Buckinghamshire County Council will be taking to the streets of Aylesbury and High Wycombe as part of National Customer Service Week.

The representatives will be talking directly to residents about their experiences of dealing with the County Council and how the customer experience could be improved.

From 9.30am to 12.00pm a session will take place outside the library in the Eden Centre, High Wycombe. From 1.00pm until 3.30pm another session will be held in the Market Square, Aylesbury.

Experienced officers and senior councillors will be on hand to chat about the best ways to contact the Council for important help and advice and how best to report things like potholes and fly tipping.

County Council Cabinet Member for Resources, John Chilver said: ‘We will be using the opportunity to talk to customers about the best ways to access our services, so people can get what they want from the County Council when they want it.

For example, we’ve made a big investment in developing our online services to make life easier and dramatically reduce costs. We want to get out and about to show customers the full range of what’s on offer as well as getting their feedback so we can keep on improving.

It won’t be difficult to find us as we’ll be right outside the Library in High Wycombe’s Eden Centre and next to a big yellow gritter in Aylesbury’s Market Square, so please drop by and have a chat.

The two sessions are being arranged as part of National Customer Service Week which runs from Monday 1st to Friday 5th October 2018.

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