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Front counter services close at Marlow and Princes Risborough police stations

| April 1, 2015


On Wednesday 1st April 2015 Thames Valley Police closed permanently the front counter services at Marlow and Princes Risborough police stations.

The increasing use new technologies by the public to contact the Force and lower footfall at the front counters of the police stations mean that in Marlow and Princes Risborough the from counters are no longer financially viable to operate.

The closures have been made to protect front line policing. The police are reassuring the public that there will be no impact to response times or operational policing in Marlow or Princes Risborough.

Neighbourhood and patrol teams will also maintain their current presence in both communities.

Thames Valley Police are focussed on reducing non-staff costs, such as estates, as much as possible.

Inspector Scott Messenger, from Wycombe police station, said: ‘The way the public contact the police has changed, and continues to change, with lower footfall to station counters and much more use of other contact media such as the telephone and internet.

In many cases it has become unsustainable to maintain a staffed counter service in the traditional format, and the cost of including front counters within replacement buildings is expensive.

In 2014/2015 Thames Valley Police had 154 sites totalling 140,000sqm along with 73 houses which cost £21m a year.

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