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Chiltern Railways to offer free on train Wi-Fi on every service

| January 26, 2017

From the middle of February 2017 customers of Chiltern Railways will have access to free on train Wi-Fi on every train in the Chiltern Railways fleet.

The free Wi-Fi will be introduced across Chiltern Railways commuter routes including services between London Marylebone and Aylesbury, High Wycombe, Beaconsfield and Gerrards Cross. This amounts to an extra 1,400 services per week where free Wi-Fi will be available.

Support for the project has come from The Department for Transport.

Free on-train Wi-Fi was introduced by Chlitern Railways in 2011, making Chiltern one of the first train operators in the UK to offer the service.

Since 2011 Chlitern Railways has worked to improve its Wi-Fi proposition. Currently the train operator is working on a project with EE, the mobile network operator, to eliminate black spots across the Chiltern network and provide a continuously connected experience by adding extra network capacity and coverage through a wireless trackside network.

High speed Wi-Fi connectivity and mobile phone calls will be possible even in tunnels.

Chiltern Railways already offers integrated station and train Wi-Fi enabling customers get online while they wait for their train at the station and be seamlessly connected as they join their train.

Dave Penney, Managing Director of Chiltern Railways said: ‘Free Wi-Fi will soon be available on every Chiltern Railways train providing even more opportunity for passengers to get things done, whether this be finishing a presentation and checking email during the working day or ordering groceries on the home commute to claim back family time.

The service has been available on our long distance trains since 2011, but this investment allows us to fulfil our aim to cover all services by extending free Wi-Fi to an additional 1400 services per week.

Rail Minister Paul Maynard said: ‘We are investing nearly £50m to roll out free, fast and reliable Wi-Fi on trains and I am delighted that passengers of Chiltern are set to be among those to benefit.

We are working hard to ensure that passengers can work, get information or simply stay in touch with friends and family while they travel.

We already require new franchisees to offer free Wi-Fi as standard and are determined that 90% of all trains will have access to Wi-Fi by the end of 2018.

Chiltern Railways is part of European transport provider Arriva.

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