Local residents say Buckinghamshire’s household recycling centres provide top quality service

The 2017 annual user survey of Buckinghamshire County Council’s household recycling centres has showing a very high level of satisfaction.

More than 2,500 residents responded to the survey either at one of the ten household recycling sites or via the online option which was available this year for the first time.

The survey found at least a 90% positive response to all nine satisfaction measures, including 99% satisfaction with site staff and 99% satisfaction with the range of items that can be recycled on site.

Another notable finding in this years survey was that seven out of ten people surveyed didn’t have to queue at all when they visited their site.

The on-site survey took place at all ten household recycling centres between Sunday 1st October 2017 and Sunday 29th October 2017. Over 2,000 people took part in the on-site survey with another 500 taking part online.

Buckinghamshire County Council Cabinet Member for Planning & Environment Bill Chapple OBE said: ‘This is a tremendous vote of approval by local people for our household recycling centres – I’d like to say a big thank you to the staff at the sites who provide a service that users really appreciate.

It’s also good to know that you shouldn’t have to queue when you visit any of the sites – if it’s likely to be a busy time, you can check the webcams on our website before you leave to make sure you avoid a queue.‘

Further information about the household recycling service in Buckinghamshire including how to access the recycling centre webcams can be found on the Buckinghamshire County Council website at https://www.buckscc.gov.uk/services/waste-and-recycling/household-recycling-centres/.

The ten Buckinghamshire household recycling centres are managed by FCC Environment on behalf of Buckinghamshire County Council.