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Veterans charity wins two categories at care home awards

| September 22, 2022

Reggie Ballos, Home Manager at Royal Star & Garter in High Wycombe, with the Top 20 Award certificate. (Image supplied by Royal Star & Garter)

Royal Star & Garter is celebrating after winning two categories in the carehome.co.uk’s Top 20 Care Homes Awards.

The charity secured a place in the nationwide ‘Small Care Home Groups’ category, while the Royal Star & Garter Home in Hughenden Avenue, High Wycombe was placed in the top care homes in the Southeast category.

The Care Homes Awards 2022 recognises 20 of the top-rated care homes in each region of the UK, based on reviews from residents and their family and friends.

The national recognition in the ‘Small Care Home Groups’ category follows positive feedback from relatives and is testament to the outstanding care provided at the charity’s three Homes in Solihull, Surbiton and High Wycombe.

In 2021, the charity was also listed among the best ‘Small Care Home Groups’ in the country, while its Surbiton Home featured in the Top 20 London shortlist.


The Royal Star & Garter Home in Hughenden Avenue, High Wycombe. (Image supplied by Royal Star & Garter)

Reviews left on the carehome.co.uk website for the High Wycombe Home included this, from Gillian, who wrote: ‘I can’t thank Royal Star & Garter enough for the care and companionship offered to my mum. She has settled in well and the peace of mind that the whole experience gives to myself and the family is incredible.‘ Sandra said: ‘Mum was welcomed into the Home in an instant. She was included, as we all were and still are. The staff always have a smile on their faces and are happy to welcome us in when we visit. Mum is very well cared for, she’s clean, fed, and has actually put a little weight back on. I couldn’t be happier.

Reggie Ballos, Royal Star & Garter High Wycombe Home Manager,  said: ‘I’m so happy that relatives recognise the love and compassion we show to residents. We are thrilled to receive this award on behalf of everyone who works at the High Wycombe Home. And I also want to thank everyone who gave their reviews to carehome.co.uk. It means a lot to us all.

Pauline Shaw, Director of Care at Royal Star & Garter, said: ‘I’m delighted for the hard-working and dedicated staff in all our Homes, and especially in High Wycombe. What makes this award so special is that it is based on the positive feedback of relatives, who have trusted us to provide the very best care for their loved ones. I couldn’t be more proud.

Amanda Hopkins, Reviews Manager at carehome.co.uk, said: ‘Our reviews reveal the quality of their care, activities and nutrition, as well as if the care home is value for money and the standard of their facilities. These top performing care homes are making a profound difference to residents’ lives by putting compassion, kindness and dignity at the centre of their care.

Royal Star & Garter provides loving, compassionate care to veterans and their partners living with disability or dementia and has Homes in Solihull, Surbiton and High Wycombe.

Royal Star & Garter is welcoming new residents. Further information can be found on the Royal Star & Garter website at www.starandgarter.org. Further information about the High Wycombe Home can be found at www.starandgarter.org/highwycombe.

*Source of information : Press release from Royal Star & Garter.

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