From Saturday 1st April 2017 the Tourist Information Centres in the Wycombe District are to merge with the library service.
Several years ago the information centres in High Wycombe, Marlow and Princes Risborough moved from their own buildings into their respective town’s library in recent years however they retained separate service points with their own dedicated staff.
Wycombe District Council will pay Buckinghamshire County Council Library Services to run the information service, with the more efficient arrangement saving the District Council about £200,000 over the length of the initial five-year agreement.
The merger is expected to save the district’s taxpayers hundreds of thousands of pounds and provide a more resilient and improved customer experience. A single team will be able to check out books and DVDs, answer questions about council services and give advice to visitors about places to visit in the Wycombe district.
Cllr Julia Adey, Cabinet member for Community at Wycombe District Council, said: ‘Residents will benefit from an improved experience, with a single team able to deliver all three services throughout the duration of the libraries’ opening hours.
The full integration of the services not only saves the taxpayer money but means people will conveniently be able to approach a single member of staff for advice about council services, such as benefits or council tax, find out what events are going on at the weekend and take a book out at the same time.‘
Margaret Aston, Cabinet Member for Community Engagement at Buckinghamshire County Council, said: ‘It makes absolute sense to join-up these services, improving the customer experience, saving taxpayers big sums of money and bringing in an additional income to the County Council.
This is an important milestone in our plans to make Buckinghamshire’s libraries the focal points of their communities – while also ensuring they are more financially sustainable.‘